Cannot Access Extensions / Customizations in Magento Here Is How to Fix This

Magento and SUPEE -6788

On October, 27 Magento released Community Edition version As the release notes say, what's new in this version is the security patch bundle SUPEE-6788. If you want to know what these patches do, here is a comprehensive article by Piotr Kaminski.

An important warning is that, SUPEE-6788 breaks backward compatibility, and can impact extensions and customizations. For instance, because of the changes in admin routing, extensions / customizations can become inaccessible from the admin panel.

To prevent this from happening, "Admin routing compatibility mode for extensions" is currently switched on by default in Magento

Admin routing compatibility mode for extensions

If you turn it off, you will be fully protected from potential security threats, but you won't be able to access any extensions or customizations. Hence, we offer...

A temporary workaround

We are going to update our extensions as soon as possible to make them work with SUPEE-6788. But while you wait for the update(s), you can do the following:

  • Go to System > Configuration > Admin > Security.
  • Make sure "Admin routing compatibility mode for extensions" is on.
  • Leave it on while you are working with the extension.
  • Switch it off when you are done working with the extension for SUPEE-6788 to become fully enabled.

If you have any questions about this, please contact our Support Team.

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