Custom Order Status Change for Magento 2

Customize Magento to match your business needs. Reduce manual efforts to the minimum by automating team notifications. Send email alerts to notify specific team members when an order changes its status so that they take action and move it forward with no delay. Allow certain employees to receive notifications about order status changes without providing them the access to your store to eliminate any security risks.

This module is part of Follow Up Emails marketing tool.

Customer Order Status Change plays an important role for ensuring effective order management in Magento, as it helps store owners to achieve:

Higher Employee Productivity

Real-time notifications facilitate a more efficient staff performance. There can be thousands of orders processed simultaneously, and with the extension at place, employees won’t have to keep track of all of them manually. The system will update them automatically, allowing specialists to focus on the order fulfillment process that truly require their attention.

Streamlined Order Processing

By automating the process of notifying employees of current order status, online merchants save a considerable amount of time. This makes it possible to process more orders at a time and make it a lot faster, improving the overall fulfillment process and so enhancing customer satisfaction with a store.

Optimized Order Management Costs

Time is money. Process automation is a driver of not only a better ecommerce business performance in terms of orders and sales, but also reduced operational costs. Using the extension, retailers foster automation in their order handling routine, optimizing costs while maximizing business value.

Assign certain employees to receive status changes.

• Ensure that all team members get instantly notified about order status changes
• Only notify employees who need status notification to move the order forward
• Easily include team members outside of Magento in the mailing list

Filter order status change notifications to see the data you actually need to get the job done.

• Segregate your team to receive only the messages that they need to process the order
• Collaborate efficiently with people outside Magento that need updates about order changes
• Configure special rules to get alerts about order status changes based on their importance

1. Assign Specific Status Changes to as Many Email Addresses as You Need
2. Speed up Order Completion With Automated Status Change Alerts

User Case: Pottery Store

We are a small team specializing in custom pottery. Depending on the job we have to use a lot of custom statuses to move the order through various production steps. The extension allows us to make Magento more flexible and streamline our delivery process significantly.

Custom Order Status Change for Magento 2 is fully GDPR compliant since it does not store, process, or share any customer-specific data.

• Send notifications for any custom status change
• Notify employees who aren’t registered in Magento
• Choose different recipients for each email
• Customize the email templates for each notification
• Create and manage your notifications on a single page
• Set the delay period for each notification individually
• Decide whether to notify the customers about status change
• Choose appropriate sender contact information
• Set up notification rules on store view, store or website level
• Collect and reset statistics on your notification emails
• Browse full list of pending and sent notifications
• Generate notification emails manually if needed
• Add discount codes to the email