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Custom Order Status Change for Magento 2

Custom Order Status Change for Magento 2

Based on 3 reviews
Custom Order Status Change for Magento 2
  • Send notifications for any custom status change
  • Notify employees who aren’t registered in Magento
  • Choose different recipients for each email
  • Set the delay period for each notification
  • Configure notification rules on store view, store or website level
v1.1.0 | Community 2.2.x - 2.3.x
  • Free lifetime updates
  • 90-days free support
  • 45-days money back
  • Earn $ store credits 
    Store credits could be spent right away on next purchase. No minimum amount is needed. Check other ways to get credits here
    Priority support package gives all your support requests High priority by default, shorterning support team reply time.
    Professional installation by the Aitoc team (paid for CE-version users) is included into every Magento Enterprise extension package. To schedule the installation please email us at
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Save Time by Customizing Custom Order Status Notifications

Customize Magento to match your business needs. Reduce manual efforts to the minimum by automating team notifications. Send email alerts to notify specific team members when an order changes its status so that they take action and move it forward with no delay. Allow certain employees to receive notifications about order status changes without providing them the access to your store to eliminate any security risks.

This module is part of Follow Up Emails marketing tool.

Magento 2 Custom Order Status Change Extensions’ Benefits

Customer Order Status Change plays an important role for ensuring effective order management in Magento, as it helps store owners to achieve:

Higher Employee Productivity

Real-time notifications facilitate a more efficient staff performance. There can be thousands of orders processed simultaneously, and with the extension at place, employees won’t have to keep track of all of them manually. The system will update them automatically, allowing specialists to focus on the order fulfillment process that truly require their attention.

Streamlined Order Processing

By automating the process of notifying employees of current order status, online merchants save a considerable amount of time. This makes it possible to process more orders at a time and make it a lot faster, improving the overall fulfillment process and so enhancing customer satisfaction with a store.

Optimized Order Management Costs

Time is money. Process automation is a driver of not only a better ecommerce business performance in terms of orders and sales, but also reduced operational costs. Using the extension, retailers foster automation in their order handling routine, optimizing costs while maximizing business value.

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Adapt Magento to Your Unique Business Workflows

Make Magento order statuses more flexible to better align with your business processes.

  • Use as many custom order statuses as you need to get the work done
  • Notify your team about any custom status change
  • Keep track of order changes to find the pitfalls that slow the process down

Notify People Inside and Outside Magento About Order Progress

Assign certain employees to receive status changes.

  • Ensure that all team members get instantly notified about order status changes
  • Only notify employees who need status notification to move the order forward
  • Easily include team members outside of Magento in the mailing list

Receive Only Those Order Status Updates You Actually Need

Filter order status change notifications to see the data you actually need to get the job done.

  • Segregate your team to receive only the messages that they need to process the order
  • Collaborate efficiently with people outside Magento that need updates about order changes
  • Configure special rules to get alerts about order status changes based on their importance

Quick Overview

  1. Assign Specific Status Changes to as Many Email Addresses as You Need
  1. Speed up Order Completion With Automated Status Change Alerts
  • User Case: Pottery Store

    We are a small team specializing in custom pottery. Depending on the job we have to use a lot of custom statuses to move the order through various production steps. The extension allows us to make Magento more flexible and streamline our delivery process significantly.

    • SMB
    • Local
    • Handmade
    • Pottery

100% GDPR Compliance

Custom Order Status Change for Magento 2 is fully GDPR compliant since it does not store, process, or share any customer-specific data.

Didn’t Find What You Were Looking For? Get in Touch

Need just a few alterations to make our extension perfect for your store?

Drop us a line and we will be happy to offer you a personalized custom developed solution tailored to your business needs.

Let's talk!

All Features of Custom Order Status Change for Magento 2 plugin

  • Send notifications for any custom status change
  • Notify employees who aren’t registered in Magento
  • Choose different recipients for each email
  • Customize the email templates for each notification
  • Create and manage your notifications on a single page
  • Set the delay period for each notification individually
  • Decide whether to notify the customers about status change
  • Choose appropriate sender contact information
  • Set up notification rules on store view, store or website level
  • Collect and reset statistics on your notification emails
  • Browse full list of pending and sent notifications
  • Generate notification emails manually if needed
  • Add discount codes to the email
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Similar extensions

Magento 2 Export & Import Orders extension – Ensure fast and error-free migration of multiple order records between Magento 1 and Magento 2 installations, as well as third-party ERP systems. Download import/export logs and monitor the entire transferring process.

Magento 2 Preorder & Backorder plugin – Provide your customers with an opportunity to easily order the items that are temporarily out of stock and receive soon-to-arrive products first. Get payments for purchases in advance and automatically notify buyers when the goods arrive via email.

Delete or Archive Order for Magento 2 – Take advantage of the opportunity to brush up your order grid in Magento 2. Sort existing order records by removing the unnecessary or irrelevant ones, archive them with just one click and restore them whenever you need.

Magento 2 Change Order Number module – Assign unique IDs for your sales documents, including orders, invoices, shipping documents and credit memos, to make your order data management process more accurate and effective.

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3 Customer Reviews

  • Marina B,
    Oct 29, 2018

    This module is fantastic! I'd never imagine my shipping team work so so fast. I'm amazed by the changes it has made, I did not expect such results. The picking packing process has sped up times! I love it.

  • Sam,
    Oct 26, 2018

    This is an interesting extension, I found it by chance and immediately tried out. It speeds up my packing and shipping process by far! I can also notify my customers about shipped orders which is very nice.

  • Alicia P,
    Oct 15, 2018

    This lightweight tool provides an amazing functionality. I sped up my picking and packing process a huge lot. Now my warehouse manager does not need anything but emails to pack orders and prepare them for shipping. And my shipping team always knows about new orders ready for dispatch. I recommend this extension.


General Questions

  1. How Can I install Aitoc Magento 2 extensions?

    All extensions by Aitoc are user-friendly and easy to install. Choosing a particular module, you get a pack with module files, an installation guide, a user guide, and license text. All you need is to choose one of the following ways to install our Magento 2 extensions:

    Is it possible to test an Aitoc extension on a staging site before going live?

    It is possible. You are able to install and set up any Aitoc module on a test environment before making changes on your production site.

    How can I pay for Aitoc extensions?

    Easy as pie! You may choose one of the most popular ways to pay: PayPal or via credit card. All payment transactions are carried out in full compliance with the confidentiality requirements and security standards.

    What should I do when I need support?

    You may reach Aitoc support via:

    • corporate email at
    • onsite form
    • available live chat from 8am to 5pm (UTC), Monday - Friday

    Learn more about support conditions here.

    How can I get a refund?

    You may ask for a refund on any product within 45 days from the date of purchase. You must uninstall the product before requesting the refund and terminate all its copies and derivatives within the 5 calendar days.

    Learn more about the Refund Policy here.

    Does Aitoc provide any discount program?

    Customer satisfaction is our priority. We do our best to demonstrate appreciation for our new and existing users. If you buy Aitoc extensions on a regular basis, you may be eligible for a discount.

    Please note that the discount program applies to Magento 1 and Magento 2 extensions only. It cannot be used to purchase other Aitoc services.

    To learn more about how much you can save on shopping with Aitoc, please follow our Discount Program page.

    Can I use the affiliate program?

    Yes, you can join Aitoc’s affiliate network and earn up to 30% commission on our extensions. To join the affiliate program, you need to create an account on our website, go to "Affiliates" on your profile, complete and verify your data, and that’s it!

    Get more details on Aitoc Affiliate Program here.

    Can I get access to the source code of Aitoc extensions?

    The source code of Aitoc extensions is open, that's why you have the access.

    Can I get a free trial?

    There are no trials in Aitoc. However, we offer a 45 days money-back guarantee, so if you buy any Aitoc extension and it doesn’t suit you, you may easily request a refund with no risks on your side.

    What files and documents does the package include?

    Each extension pack includes the following items:

    • extension files
    • the installation guide
    • the user guide
    • the license text

    Will I get free updates?

    For sure. Once you buy any Aitoc extension, you’ll get free lifetime updates for the product. You’ll also have 90 days of free support.

    How can I use the Aitoc repository?

    The Aitoc repository is aimed to facilitate and speed up the process of our extensions installation and update.

    Work with the repository will require installing the Composer on your server. This package manager of the PHP software allows updating and installing scripts on your site.

    Can I use one license on multiple websites and staging/test hosts?

    Separate Magento installations require purchasing separate licenses because the Aitoc License Agreement allows using one copy of Aitoc software on one Magento production installation.

    The extensions are not domain related. If you run each website one Magento installation, then you may use one license.

    Find out more about Aitoc License Agreement here.

    Can I match Aitoc extensions with 3rd party themes?

    All Magento extensions by Aitoc are tested on three most popular themes (Ultimo, Luma, and Porto) by default.

    Are the extensions by Aitoc mobile-friendly?

    Mobile availability is the current trend, that's why we find it crucial to test and optimize all Aitoc extensions for mobile-friendliness.

    How to migrate from Magento 1 to Magento 2?

    Use Aitoc one-stop migration service to get all the details about database migration, migrating custom-built functionality and design, and migrating advanced SEO settings. Contact our support team ( to learn more.


Change log

Feature Request

Ver. 1.1.0 - Released November 8, 2019

+ Added possibility using Google UTM Metrics in emails

+ Added new coupon discount types: Fixed, Percentage, Use Cart Price Rule coupon

+ Improved extension usability

* Fixed bug with insert email variables in templates

* Fixed bug with sending test email: autogenerate email directives in emails

Ver. 1.0.2 - Released July 9, 2019

* Fixed several critical bugs;

* Made code refactoring;

+ Added compatibility with Magento 2.3.x;

Ver. 1.0.0 - Released October 10, 2018

Initial release
Reasons to choose Aitoc