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Post Purchase Emails for Magento 2

Post Purchase Emails for Magento 2

Based on 3 reviews
Post Purchase Emails for Magento 2
  • Use emails to grow a loyal community around your brand
  • Make sure your customers enjoy your products
  • Ask customers to leave feedback that will help you improve
  • Use built-in email campaigns or design new ones to fit your unique needs
v1.0.2 | Community 2.1.x - 2.3.x Community 2.1.x - 2.3.x
  • Free lifetime updates
  • 90-days free support
  • 45-days money back
  • Earn $ store credits 
    Store credits could be spent right away on next purchase. No minimum amount is needed. Check other ways to get credits here
  •  
  •  
    Priority support package gives all your support requests High priority by default, shorterning support team reply time.
Post Purchase Emails global settings
Post Purchase Emails email templates
Post Purchase Emails events page
Post Purchase Emails event main page
Post Purchase Emails email settings
Post Purchase Emails discount settings
Post Purchase Emails campaign settings
Post Purchase Emails reset campaign
Post Purchase Emails email queue
Post Purchase Emails missing modules
Post Purchase Emails email 1
Post Purchase Emails email 2

Provide your customers with a highly personalized shopping experience

Give your users more attention and care than they expect. Offer additional product information, provide customer support contacts and warranty details, give product care tips or all at once. Post Purchase Emails is a powerful tool that will make your email marketing efforts even more effective.

This module is part of Follow Up Emails marketing tool.

Make Sure Customers Are Enjoying Your Product

Nurture relationships with your customers even after the sale.

  • Thank customers for their purchase and make sure they are satisfied
  • Offer products that will improve their shopping experience
  • Share useful links to forums, user manuals, and product documentation

Ask for Feedback That Will Help You Improve

Remind customers about your warranty and support contacts, send links to manuals or installation instructions, or just invite them to check out your blog to stay updated on your latest news.

  • Give additional information about the product or ask users to share their opinion online
  • Offer a discount for their next purchase or a membership sign up deal

Use Email to Grow a Loyal Community Around Your Brand

Businesses spend unproportionally more money on getting new buyers instead of growing a loyal community around their brand. Attracting new customers is 3 times more expensive than keeping old ones happy.

  • Invest in a well-thought-out email marketing strategy to retain your repeat customers
  • Occasionally remind customers about their previous buying experience to encourage them to visit your store once again

Quick Overview

  1. Ask customers to share their product delivery experience
  1. Retain Customers to Ensure Business Growth
  • User Case: Crafting Supplies Store

    As a business, we rely 100% on our repeat customers. We have neither the budget nor the time to do a lot of marketing. That’s why building a solid community and communicating with our customer base is our number one priority. We liked the ability to customize and send multiple post-purchase emails that show we really care about our shoppers even after the purchase.

    • B2C
    • Retail
    • Arts and Crafts
    • Boutique

100% GDPR Compliance

Post-Purchase Emails for Magento 2 is fully GDPR compliant since it does not store, process, or share any customer-specific data.

Didn’t Find What You Were Looking For? Get in Touch

Need just a few alterations to make our extension perfect for your store?

Drop us a line and we will be happy to offer you a personalized custom developed solution tailored to your business needs.

Let's talk!

Similar email extensions with additional functiomality

Follow up Emails for Magento 2 – An all-round solution for email marketing automation. Create and manage multiple types of follow up campaigns, send out custom email notifications to buyers and prospects, and track customer analytics.

Abandoned Cart Emails plugin for Magento 2 – Reduce the abandoned cart rate by sending out personalized emails to visitors who left. Set up a special email campaign and offer limited-time discount codes to encourage buyers to finalize the purchase.

Product Reviews & Ratings extension for Magento 2 – Get more customer reviews on your product pages. Send out automated emails to buyers to ask them to leave their feedback or rate the goods they have purchased.

Magento 2 User Birthday extension – Say a couple of words to your customers on their birthday. Create email templates with birthday greetings and configure the required email schedule to enjoy automated messages being sent to your buyers.

We Miss You Magento 2 plugin – Foster new sales from the current buyers by reminding them about their previous experience. Share new product announcements, special offers or company news to encourage existing customers to make another purchase.

Magento 2 Welcome Emails – Increase your chances of making a great first impression. Greet newly registered users and customers using automated email notifications to show them your appreciation. Apply coupons and offer exclusive deals for newcomers.

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3 Customer Reviews

  • Nielsen,
    Oct 25, 2018

    The extension sums up my post purchase messages nicely. The templates were a bit tricky to manage, but Aitoc team was fast to respond and help me out. Thanks!

  • Sebastjen,
    Oct 24, 2018

    this extension helps me keep in touch with my customers. i sell electronic products which require some maintenance and can be complicated to set up. that's why i send out user manuals and general usage tips to all my customers. with this little module, i was able to automate the process completely.

  • Dorothy Rivers,
    Oct 17, 2018

    I like this tool a lot. My store sells a variety of digital goods, and I love that I can automatically send some useful materials after the purchase. The option to include related products is an amazing feature, it opens up great upsales and cross sales opportunities.

 

General Questions

  1. How Can I install Aitoc Magento 2 extensions?

    All extensions by Aitoc are user-friendly and easy to install. Choosing a particular module, you get a pack with module files, an installation guide, a user guide, and license text. All you need is to choose one of the following ways to install our Magento 2 extensions:

    Is it possible to test an Aitoc extension on a staging site before going live?

    It is possible. You are able to install and set up any Aitoc module on a test environment before making changes on your production site.

    How can I pay for Aitoc extensions?

    Easy as pie! You may choose one of the most popular ways to pay: PayPal or via credit card. All payment transactions are carried out in full compliance with the confidentiality requirements and security standards.

    What should I do when I need support?

    You may reach Aitoc support via:

    • corporate email at support@aitoc.com
    • onsite form
    • available live chat from 8am to 5pm (UTC), Monday - Friday

    Learn more about support conditions here.

    How can I get a refund?

    You may ask for a refund on any product within 45 days from the date of purchase. You must uninstall the product before requesting the refund and terminate all its copies and derivatives within the 5 calendar days.

    Learn more about the Refund Policy here.

    Does Aitoc provide any discount program?

    Customer satisfaction is our priority. We do our best to demonstrate appreciation for our new and existing users. If you buy Aitoc extensions on a regular basis, you may be eligible for a discount.

    Please note that the discount program applies to Magento 1 and Magento 2 extensions only. It cannot be used to purchase other Aitoc services.

    To learn more about how much you can save on shopping with Aitoc, please follow our Discount Program page.

    Can I use the affiliate program?

    Yes, you can join Aitoc’s affiliate network and earn up to 30% commission on our extensions. To join the affiliate program, you need to create an account on our website, go to "Affiliates" on your profile, complete and verify your data, and that’s it!

    Get more details on Aitoc Affiliate Program here.

    Can I get access to the source code of Aitoc extensions?

    The source code of Aitoc extensions is open, that's why you have the access.

    Can I get a free trial?

    There are no trials in Aitoc. However, we offer a 45 days money-back guarantee, so if you buy any Aitoc extension and it doesn’t suit you, you may easily request a refund with no risks on your side.

    What files and documents does the package include?

    Each extension pack includes the following items:

    • extension files
    • the installation guide
    • the user guide
    • the license text

    Will I get free updates?

    For sure. Once you buy any Aitoc extension, you’ll get free lifetime updates for the product. You’ll also have 90 days of free support.

    How can I use the Aitoc repository?

    The Aitoc repository is aimed to facilitate and speed up the process of our extensions installation and update.

    Work with the repository will require installing the Composer on your server. This package manager of the PHP software allows updating and installing scripts on your site.

    Can I use one license on multiple websites and staging/test hosts?

    Separate Magento installations require purchasing separate licenses because the Aitoc License Agreement allows using one copy of Aitoc software on one Magento production installation.

    The extensions are not domain related. If you run each website one Magento installation, then you may use one license.

    Find out more about Aitoc License Agreement here.

    Can I match Aitoc extensions with 3rd party themes?

    All Magento extensions by Aitoc are tested on three most popular themes (Ultimo, Luma, and Porto) by default.

    Are the extensions by Aitoc mobile-friendly?

    Mobile availability is the current trend, that's why we find it crucial to test and optimize all Aitoc extensions for mobile-friendliness.

    How to migrate from Magento 1 to Magento 2?

    Use Aitoc one-stop migration service to get all the details about database migration, migrating custom-built functionality and design, and migrating advanced SEO settings. Contact our support team (support@aitoc.com) to learn more.

     

Change log

Feature Request

Ver. 1.0.2 - Released July 9, 2019

* Fixed several critical bugs;

* Made code refactoring;

+ Added compatibility with Magento 2.3.x;

Ver. 1.0.0 - Released October 10, 2018

Initial release