Product Questions and Answers

In a large store, guide your customers through the shopping process by employing a virtual assistant. Prepare a series of smart questions to bring shoppers to a desired destination/page.

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Product Questions and Answers

In a large store, guide your customers through the shopping process by employing a virtual assistant. Prepare a series of smart questions to bring shoppers to a desired destination/page.

See all features

Magento Product Questions and Answers extension

Visitors don’t always know what their options are when they come to your site. If the choice is too wide or the product/service they are looking for is difficult to describe, your visitors may eventually give up and leave your store.

Product Questions and Answers is a smart way to guide your customers through the shopping process. Prepare a set of questions to customers and guide them further depending on how they answer.

Shopping Assistant with Product Questions and Answers is flexible: it allows customers to skip questions and most likely your visitors won’t need to go through the entire questionnaire. This significantly speeds up the search process and makes it more fun.

Why Use the Magento plugin

Use it on a medical site to direct customers to the right specialist.
Employ a virtual assistant on a technical site where shoppers don’t know how to describe the item.
Add a personal and fun touch to your customers’ shopping experience.

Benefits of Product Questions and Answers extension

Virtual assistants are on the rise providing a wealth of revenue-generating opportunities for the ecommerce industry. Product Questions and Answers is a simple and cost-effective tool that allows to enable a shopping assistant in Magento:

Help Customers Make a Decision

Purchase decision-making is not only a difficult task for consumers, but also a challenge for retailers, as they have to do their best to make this decision play out in their favor. To tackle that, guide customers through their journey via a set of pre-defined questions using the extension. This way you will narrow their choice to just few items, helping them avoid the frustration and confusion caused by a huge product assortment.

Reduce Time to Purchase

With its smart algorithm, the extension processes customer’s answers to the questionnaire and showcases a range of relevant products. As a result, buyers get a highly-personalized and targeted product recommendations that might suit them best. Implemented on your website, such a feature will accelerates the overall purchase-decision making process and increase the chance of a successful order placement.

Optimize Customer Service Costs

Any kind of online shopping assistance does a good term for customers, however it might be out of budget for a retailer to implement chat-bots or 24/7 support on the website. Thanks to the module, Magento merchants can help their customers throughout the shopping process without making a considerable investment into it.

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Features of Magento Product Questions and Answers module

Place a “Shopping Assistant” bar to the front-end of your Magento shop.
Assign a series of questions to selected product categories.
Automatically show only products relevant to the customer’s answer.
Make the next question depend on an answer to the previous one.
Allow customers to skip questions or go back to change their answer.
Allow customer to reset all answers and start from scratch.
Allow customer to minimize the Shopping Assistant bar at any time and use the product selection based on their answers.
Create an unlimited number of question-answer pairs within a set.
Associate an answer variant with a particular product in your store.
Hand-pick the products that should be associated with an answer variant, or specify an attribute to be used to get products for this answer variant.
Allows for different values of Text Fields for different store-views.

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Similar extensions

Magento Product Designer extenson for Magento – Allow buyers to personalize your products with pictures, clip-arts and text objects. Upload a gallery of images and fonts to choose from, select any number of customizable areas, and change the prices of custom-designed goods.

Product Custom Options for Magento extension – Create templates with custom product options and reuse them whenever needed. Set specific dependencies between options and values and assign multiple products to any existing template at one go.

Magento Product Questions and Answers extension – Implement a virtual assistant service to help your customers throughout their shopping journey. Create a set of most common questions and prepare answers to them to guide buyers as they search for goods on your website.

Magento Product Reviews & Ratings plugin – Encourage buyers to review the products they purchased at your store. Ask them to leave feedback and offer special deals for reviews submission via automated emails to get more customer testimonials and ratings for your ecommerce website.

Magento Product Attachments plugin – Add any number of downloadable files with extra information to your product pages. Upload instruction manuals and user guides of any format, showcase video presentations of your products, and share customer testimonials.

Magento Frequently Bought Together module - Take advantage of upselling and cross-selling at your store. Showcase similar and alternative products as well as best sellers as visitors browse your product pages to increase the chances of a purchase.

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4 Customer Reviews

Xavier,
Feb 20, 2016
I have bought this extension. It's working pretty good but you can't translate into other language.. We can't find csv files into the local folder..Not very nice for 119$
TheWebVoice ( Jasper Voois ),
Apr 1, 2015
I have bought the shopping assistant on march 2014. The support was for 3 months. When i asked the development team to tweak my shop assistant recently they did it for free. Nice service. They tweaked it within 24 ours. Fast service. When i asked a question by replying to a clothed ticket, I got the answer within 24 ours again.Very good service. The product works well and is easy to bild in to Magento.A satisfied ( Dutch ) customer
ahgata,
Aug 18, 2013
on
Best product ever ! it was exactly what i need and was expecting. Great support too.
Jra,
Jun 29, 2012
I've recently acquired the Shopping Assistant and it was the tool I just was looking for. A very powerful add to any shop and a perfect helpful for the customer to find the right product. It helps a lot to make more sales and the tech support, in any case of doubt with the tool, is very quickly and effective.It's easy: a happy and confortable client with your shop, with the right tools to make easy the sales, is a buyer for sure. The Shopping Assistant make it possible. Definitly, it worth the money.

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Product Questions and Answers