Product File Attachments for Magento 2

Offer your customers all information they need to make a purchase. Provide them with an easy way to download user guides, technical manuals, product presentations, and tutorial videos. Set permissions to user groups and take full control over who can download your digital assets. PFA is different from other file attachment extensions. We built it on standard Magento widget functionality. That’s why you can add file attachments anywhere on the product page.

Product File Attachments allows adding files with supporting information to your product pages in Magento 2. Using the module, you unlock a plethora of advantages, as it allows to:

Facilitate Customers’ Purchase Decision-Making

By sharing relevant, detailed product info with website visitors, you help them get a clear understanding of what a product looks like, what its features and benefits are, and how it stands out from competitors’ goods. This helps customers to select one product over another and make the purchasing decision. The more beneficial and useful information you provide, the higher the chances of a sale are.

Prove Product Quality

Additional information such as images showcasing a product from different angles, a quality certificate, a guarantee or a video testimonial supports existing product descriptions with more details. This, in turn, allows to prove quality and reliability of your product, standing it out amongst competitors’ and so inclining customers to make a purchase instantly with no need for further research.

Reduce Customer Support Efforts

With all the necessary product information at their disposal, customers will more likely get the majority of their concerns and questions addressed by their own. As a result, the number of customer inquiries about the product specifics will be significantly reduced, optimizing the workload for your customer support team.

User Case: Luxury Watch Store

Mechanical watches have evolved into a passionate worldwide community of watch aficionados. And since we serve collectors and mechanical watch enthusiasts from all over the world, we definitely need a lot of promotional materials to show off the impressive craftsmanship and the newest mechanisms behind our timepieces.

To cater to such demanding audience we were looking for a flexible solution to manage our file attachments. Aitoc extension offered us more than enough features to experiment with file placement and icon customizations until we were finally happy with the look of our product view page.

User Case: Handmade Clothes and Accessories Store

Selling handmade clothes is a challenge for a small business. And quite fast we encountered a really painful issue. There’s a large percentage of people who don’t know how to take care of complex clothes made from different fabrics.

With a simple Wash and Care Guide on each product page we managed to improve customer satisfaction and lower the amount of users who wanted to return their dresses after the first wash.

Product File Attachments by Aitoc are fully GDPR compliant since the extension doesn’t keep or process any data that is regulated by GDPR.

• Display file attachments in any place of your product page
• Upload file attachments directly or using links
• Attach files of any popular format, including .doc, .xls, .pdf, .zip, and others
• Localize attachment names for multi-language websites
• Set up the extension in a way you need with wide product-specific settings, including visibility configuration, attachment display order, store-view based attachments, etc.
• Customize file icons so they perfectly match any store theme
• Expand the icon list to include even rare file types
• Hide attachments from specific customer groups
• View download statistics to analyze user engagement