Adobe Commerce vs. Salesforce Commerce Cloud is quite a tough debate. Both have proved to be highly useful for online businesses. They are sophisticated software solutions that will up your game through seamless client interaction. Moreover, you won’t have to worry about data storage as both platforms rely on the cloud. As of today, Magento/Adobe Commerce accounts for around 12% of all online stores.
Let's start by discussing the core differences between Adobe Commerce and Salesforce Commerce Cloud.
Adobe Commerce (formerly known as Magento Commerce) is available in two versions: Adobe Commerce (on-premise) and Adobe Commerce Cloud (cloud-hosted). It is an open-source platform that gives merchants full control over the platform and its features. They can easily customize and expand the platform based on their business needs.
Adobe Commerce is suitable for small, medium, and enterprise-level companies worldwide. Well-known brands like Nike, Ford, Christian Louboutin, Helly Hansen, Marie Claire, and many others rely on Adobe Commerce for their e-commerce operations.
Salesforce Commerce Cloud, on the other hand, is a Software-as-a-Service (SaaS) platform catering to large and medium-sized e-commerce businesses. It offers a ready-to-use service, with Salesforce taking care of servers, hosting, networks, and cybersecurity.
Being a SaaS platform, Salesforce Commerce Cloud restricts access to the server and source code, limiting users' ability to customize features according to their specific requirements.
Now let's compare the two platforms in terms of pricing:
Adobe Commerce offers three versions: Magento Open Source (free), Adobe Commerce (starts at $22,000), and Adobe Commerce Cloud (starts at $40,000). The final price depends on the company's Annual Gross Revenue (AGR). Additional costs for hosting, development, design, and other related fees should also be considered.
Salesforce Commerce Cloud's pricing is based on the Gross Merchandise Value (GMV) of the e-commerce business. Approximately 2 to 3 percent of the GMV is paid by the customers, making it challenging to estimate the exact cost of using the service. Prices can change regularly as the company's expansion occurs.
In terms of industry models:
Salesforce Commerce Cloud initially focused on B2C but now offers both B2C and B2B Commerce models. However, establishing a unified B2B and B2C experience on a Salesforce Commerce Cloud website can be more complex, requiring additional licenses or modifications.
Adobe Commerce offers B2B capabilities right out of the gate and supports businesses operating in B2C, B2B, and D2C models under one umbrella.
Regarding extensibility and flexibility:
Adobe Commerce, being open-source, offers greater freedom and flexibility for customization and scalability. There are thousands of extensions available from Adobe and third-party vendors, allowing users to add new functionalities easily.
Salesforce Commerce Cloud has fewer customization options compared to Magento. Being a SaaS platform, it limits opportunities to modify features and add new functionalities.
In terms of mobile-friendly e-commerce:
Both platforms are well-suited for mobile commerce, but Adobe Commerce gains an advantage with its Progressive Web App (PWA) Studio, allowing the conversion of a store into a PWA, and offering various benefits like compatibility with any device and offline functionality.
In conclusion, your decision between Adobe Commerce and Salesforce Commerce Cloud should be based on your specific business needs and preferences. However, if you are seeking expert advice, we recommend considering Adobe Commerce due to its higher flexibility, customization options, and scalability, making it a suitable choice for businesses requiring extensive personalization and dealing with complex items.
Aitoc, as a Magento pioneer, has a successful track record of serving over 30,000 merchants and enabling their Adobe Commerce/Magento stores. We offer a range of services to assist you, including:
- Migrating from other platforms to Adobe Commerce
- Hosting services for Adobe Commerce/Magento
- Adobe Commerce development
- Enhanced support for your e-commerce platform
Get in touch with our team to discover more about how Adobe Commerce can increase your yearly revenue!